Clear commercial structure for architecture-led work. Start with a conversation. Scope before commitment.
Every engagement starts with a free initial consultation. If there is a strong fit, Synapse scopes the Discovery & Architecture work first — then implementation and ongoing evolution are priced against the architecture, complexity and value involved.
Scoped, evidence-led, and clear before anything starts.
Synapse does not sell a standard software package or a menu of automations. The scope depends on the operating problem, the architecture required, the platforms involved and the evidence needed to implement responsibly. Before paid work begins, the commercial scope, deliverables and price are made explicit.
Four clear stages. Architecture before implementation.
We begin with a short fit conversation, move into structured Discovery & Architecture when appropriate, build only what the architecture justifies, then evolve the operating layer from real-world evidence.
Initial consultation
A focused 20-minute conversation to understand the context, complexity and whether Synapse is the right architecture partner for the problem.
Discover & Architect
Structured discovery, current-state mapping, architecture design and platform validation where the future system materially depends on third-party technology.
Build & Validate
Implementation of the approved architecture: integrations, workflows, controls, testing, documentation and launch into the real operating environment.
Evolve
Ongoing observation, maintenance and improvement where continued architectural support creates value as the business and technology change.
The operating system remains yours.
Where practical, accounts, data and implemented systems remain under your control. Synapse is designed to create capability, not technological dependency. Ongoing work should be retained because it continues to create value — never because access to your own operating layer depends on us.
Start with a consultation
The first conversation is about fit, context and whether the problem is architectural. A full Synapse Discovery is a structured piece of work, not a 20-minute sales call.
Commercial clarity before work begins
Each paid stage has defined deliverables, boundaries and pricing before it starts. Material changes in scope are discussed rather than silently absorbed into open-ended billing.
Control stays with you
Architecture, accounts and data should remain understandable and portable wherever practical. Tools should be replaceable without forcing the business to redesign itself around Synapse.
Commercial proposals are issued in GBP unless agreed otherwise. Pricing reflects scope, complexity, platform dependencies, validation requirements and the value of the architecture to the business.
Book an initial consultation.
We will understand the context first. If Synapse is a fit, the next stage will be scoped clearly — with the intended outcome, deliverables and commercial terms defined before paid work begins.
Book a Consultation Free 20-min consultation